PBX for Microsoft Teams
Supporting
Shared Contacts | PSTN Voice Calling | Sophisticated Call Routing | Voicemail | Recordings | SMS Texting
Our Microsoft Teams Connector allows Teams users to access the public switched telephone network (PSTN) with sophisticated call routing features as well as inter-operate with other LPS Connect resources such as desktop phones, CoreNexa and facility-wide communications appliances (paging and entry systems, ruggedized phones, etc.) .
With the integration in place, employees can remain logged into Teams at all times. There’s no need to jump in and out of the interface/application, making this new integration an essential and high value add-on for any organization with Teams users.
Teams Connector uses
Microsoft Direct Routing
To provide . . .
- PSTN (Public Switched Telephone Network) Connectivity
- Voice Calls and Features
- Multiple Layered Auto Attendants
- Virtual Attendants
- Common Ring Groups
- TOD Scheduling
- Phone Network Call Quality - QoS
- Extension Calling and Interoperability with Other Devices and I/F's
- Operates independent of MS Teams
LPS’s Team's Connector utilizes Microsoft’s Direct Routing platform to integrate LPS Connect’s calling services with Microsoft’s desktop and mobile dial pads, @-mentions, chats, channels, and alerting interfaces.
Shared call paths, nested auto-attendants, call queues, ring groups, TOD routing and many other call handling and routing features ensure that all calls reach their most appropriate destination.
Our call handling
feature set includes auto-attendants, nested auto-attendants, virtual attendants, ring groups, TOD triggers, ACDs (Automatic Call Distributors), physical attendants, individual extensions, voicemail, and notifications via email and text.
Provides Flexibility and Survivability.
Microsoft Teams Clients and Room Systems operate as end-points (devices) on LPS Connect.
LPS Connect's Teams Connector is a complete and native softphone solution that provides full control of LPS Connect's advanced PBX features and the collaboration features of Microsoft Teams, giving you the PBX functionality that your require to connect to the outside world - conveniently within the Teams interface.
Serves as both a back-up communications interface (APP) and a complementary resource.
Our communications-centric
Browser
and
Mobile App
seamlessly integrates high quality Voice, Advanced HD Video, Chat & SMS/MMS Text Messaging, AdHoc Meetings, Personal Virtual Rooms and Unique High-Value Collaboration features that make communications and virtual meetings productive.
Business SMS
delivers a feature set that provides our clients with an exceptionally effective and direct channel to reach customers.
Easily scale up or down to support changes in your business
We can add or subtract network lines and extensions to ensure that you have what you need to cost-effectively conduct business - at all times. This is especially important when changes are required due to seasonal fluctuations. And these changes can be made as quickly as you reach out to us.
With a responsive Local Help Desk & Hands-On support when required.
We support our customers with a “Hands-On” sales and service organization. We don't push packaged loaded solutions nor expect our customers to self educate to configure and manage the system(s) on their own. Pro-active engineering, customized and personalized system configuration, continuous training, help desk, and on-site support (if necessary) are the hallmarks of our company. We handle all interaction with the system relative to configuration and support, essentially operating as your outsourced telecommunications department.
