All Unified via . . .

. . . a comprehensive communications application with an intuitive user interface for both browsers and mobile devices.  It keeps you optimally connected to your co-workers and clients by integrating multiple communications tools (voice calls, messaging, video calls, emails, meetings and collaboration) into a single cloud-based platform, enabling seamless interaction and collaboration across tools, applications, devices and locations.

includes . . .

A Softphone

for voice calling.

  • Users get a built-in softphone for making and receiving calls with extensive calling features such as call move, visual voicemail, call recording, call transfer, three-way calling etc., to ensure that inbound calls reach their appropriate destination.
  • Phone numbers can be dialed from the Dial Pad, Speed Dial List, Recent Calls, Recordings, Contacts, SMS Texts, Voicemail, and any other telephone number on any other web page with "Click to Call."

Click to Call

Any number on any webpage.

  • Activated by a Google Chrome and/or Microsoft Edge extension.
  • Click on any phone number field to automatically dial the number.
  • Activate or deactivate the feature on a site by site basis.

URL Agent

Pops an application window based on a Caller's ID

  • CORENEXA extension
  • Creates a URL based on a Caller's ID.
  • Pops an application window with the URL

Voicemail

With transcription.

  • Quickly review the contents of a voicemail.
  • In addition to listening to or reading the entry, you can text or re-call the sender.

Voicemail to

Email and/or text.

  • Call detail, recording, transcription, and a list of voicemails in the inbox sent to email or text.
  • Never miss an important call.

Call Recording

For inbound/outbound calls

  • Recordings can be  automatically or manually activated.
  • They can be stopped and restarted at will to protect  information.

Journal   Call Recording


Chat Messaging

Within LPS Connect.

  • For stand-alone messaging or messaging within a meeting.
  • For one-to-one and one-to-many conversations within the system.

Business SMS

For texting outside of the system.

  • For one-to-one and one-to-many conversations.
  • You can call, text or email the sender.
Business SMS

Business SMS+

For shared conversations with auto replies, canned responses, message blasts, and drip campaigns.

  • For one-to-one and one-to-many conversations.
  • Ideal for disseminating structured content and marketing.
  • Notes can be imbedded in the text string to leave notes for other individuals who may be monitoring the string.
Business SMS+

Datasheet   Business SMS+ - CloudMessage


Video Calls

Extension to extension.

As easy as a voice call.

Easily add additional people to the conversation.

  • Video calls can be made as easy as a voice call or text message making CORENEXA the go-to solution for  spontaneous or un-scheduled 1 to 1 video.
  • Just click on the video icon, wait for the far-end to accept the call, and start collaborating.  As easy as a phone call.

Meetings

Personal and Group

Immediate & Scheduled

Quickly join a meeting - in any browser

Start a Meeting

  • Meetings are scheduled via the browser client and started from both mobile and browser clients.
  • Scheduled meetings are added to Google or Microsoft Calendars and accessed via CORENEXA.

Join a Meeting

  • All you need is the Meeting URL, Meeting ID and PIN.
  • Entering the URL in any browser will open the Join Meeting page as illustrated above. 
  • Clicking on the above icon or the same icon in the upper right side or bottom of every display will launch a page that gives access to multipe meeting services.  Click on CORENEXA to launch the "Join Meeting" page.   You then enter the Meeting ID and PIN.
  • Up to 100 participants can join.

Personal Meeting Room

Included with each Extension

Always available for your use

  • Activated upon request.
  • A permanent room number is activated when the Personal Meeting Room (PMR) is configured.   This number remains constant until changed.
  • A security PIN can be changed, per meeting, to protect the confidentiality of the meeting.
  • This is your personal virtual meeting room.  Available whenever you need it.
  • Up to 100 participants can join.

Contacts

Authenticate with:

  • Authenticate and sign into CORENEXA with either Google Workspace or Microsoft 365 accounts.
  • Once authenticated, both calendars and contacts are available for shared use within CORENEXA.
  • This list is added to the Contact field and joins Community, Personal and Speed Dial contact lists.

Calendar

Synchronized with:

  • Entries are added via CORENEXA, Google Workspace or Microsoft 365.
  • When entered via CORENEXA, a prompt will appear to add it to the respective Calendar.

Resource Sharing

with

Desktop Set

Enables functional integration

Use of the most appropriate I/F

  • United Brotherhood of Carpenters and Joiners - Pittsburgh, PA - Meeting Hall

    Slide title


    Button
  • Sutton Place Limited - Boston, MA - Boardroom

    Slide title

    Sutton Place Limited - Boston, MA - Boardroom

    Button
  • Cambridge Health Associates - Somerville, MA - Security Control Room

    Slide title

    Cambridge Health Associates - Somerville, MA - Security Control Room

    Button
  • CORENEXA and MS Teams can both run in a common Chrome or Edge browser window and share an LPS Connect outside line/number, ring group and contacts.
  • This enables the use of both applications to support today's extended communications requirements for voice, video, chat, SMS texting and meetings along with  their operating and support environments.
  • The use of a common browser, pinned tabs and browser  notifications provides a controlled and visual environment to support communications with the most situationally appropriate application, function or interface of CORENEXA or Teams.
Microsoft Teams CORENEXA + Microsoft Teams Business SMS+
  • CORENEXA and a Desktop Set can share the same extension.  If a call is answered on a Desktop Set, it can be moved to a mobile device and vice versa.
  • The functionality of the Desktop Set can be extended by interoperating with CORENEXA to add applications such as Visual Clickable Contacts, Call History, Messages (Chat and SMS) , Visual Voicemail, Video and Collaboration, and always available Meeting Rooms.
Desktop Set

Form Factors

From smartphones and tablets to desktop workstations, smartboards, and in room projectors and large displays.


In Practice

Users can move a conversation from text to voice or video instantly—no restarting in a different platform.


A sales team can jump from a group chat to a client video call or meeting, share a proposal, and log the interaction in their CRM—all without leaving the platform.  They can then confirm details via an email address located in the shared contacts directory — fully integrated with Google Workspace and Microsoft 365.

The Net Result

Teams stay connected, responsive, and aligned — boosting productivity, collaboration, and customer satisfaction.


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