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Switching between apps takes time and focus. Having everything in one place eliminates that. Users can easily escalate a conversation from a text to a voice call or video chat without starting over in a different platform. A sales team using CoreNexa can instantly shift from a group chat to a video call with a client, share a proposal, and log the interaction in their CRM — all within one platform. Confirm everything via an email address in the shared contacts directory (Google Workspace or Microsoft 365).
This keeps teams aligned and responsive, boosting connectivity, productivity and customer satisfaction.
We build Tailored Solutions from the following:
Call Recording
For Inbound/Outbound Calls

- Recordings can be automatically or manually activated.
- Recordings can be stopped and restarted at will to protect sensitive information.
Communications Centric
Voice Calls and Services
Video Calls
Voicemail
Personal Meeting Room
Scheduled Meetings
Chat and SMS
Single Tab


Collaboration Centric
Voice Calls and Services
Video Calls
Scheduled Meetings
Chat and Channels
MS365 Apps
3rd Party Apps
Multi Tab
The T54W Business Class Desktop Phone incorporates a time tested user interface that offers the optimum in versatility, ease-of-use, feature activation, and quality of user experience.
- The device is purpose-built, ready to make and take calls at a moments notice via a weighted handset, headset, or business-class speakerphone.
- A DECT Mobile handset and expansion module can be added for additional functionality.
- It supports both wired and wireless internet access.
- Ten keys on this device can be programmed with a combination of features that optimizes the user interaction with inbound and outbound calls.
- All features are activated via an interactive display with supporting feature keys.
Improved Productivity
Fewer disruptions: Switching between apps takes time and focus. Having everything in one place eliminates that.
Faster responses: Users can easily escalate a conversation from a text to a call or video chat without starting over in a different platform.
Better Collaboration
Real-time interaction: Teams can quickly shift between messaging, voice, or video depending on the need.
Shared resources: Integration often includes shared files, notes, and calendars, keeping everyone on the same page.
Mobility and Flexibility
Work from anywhere: Users can stay connected on the go.
Device agnostic: Communications can continue seamlessly across desktop, mobile, tablet, and even web browsers.
Centralized Communication History
One conversation thread: Users can see a full communication history across text, call, and video in one place.
Easy reference: Searching past interactions is faster when everything is unified.
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Reduced software licensing: Fewer standalone apps mean less to buy, manage, and support.
Lower telecom costs: VoIP-based platforms often reduce the cost of long-distance or international calls.
6. Enhanced Customer Service
Omnichannel support: Customer-facing teams can handle calls, texts, chats, and video from the same dashboard.
Faster resolution: Agents can see all previous communications with a customer, regardless of channel.
7. Better Security and Compliance
Unified policies: Admins can apply consistent security and data retention policies across all forms of communication.
Audit-ready: Easier logging and tracking of communications for compliance purposes.
8. Scalability and Integration
Easier to scale: Adding new users or features is often simple in a cloud-based UC platform.
Connects with business tools: Integrates with CRMs, calendars, and workflow software, keeping communications tied to business activity.
1. Improved Productivity
Fewer disruptions: Switching between apps takes time and focus. Having everything in one place eliminates that.
Faster responses: Users can easily escalate a conversation from a text to a call or video chat without starting over in a different platform.
2. Better Collaboration
Real-time interaction: Teams can quickly shift between messaging, voice, or video depending on the need.
Shared resources: Integration often includes shared files, notes, and calendars, keeping everyone on the same page.
3. Mobility and Flexibility
Work from anywhere: Most UC platforms support mobile apps, so users can stay connected on the go.
Device agnostic: Communications can continue seamlessly across desktop, mobile, tablet, and even web browsers.
4. Centralized Communication History
One conversation thread: Users can see a full communication history across text, call, and video in one place.
Easy reference: Searching past interactions is faster when everything is unified.
5. Cost Savings
Reduced software licensing: Fewer standalone apps mean less to buy, manage, and support.
Lower telecom costs: VoIP-based platforms often reduce the cost of long-distance or international calls.
6. Enhanced Customer Service
Omnichannel support: Customer-facing teams can handle calls, texts, chats, and video from the same dashboard.
Faster resolution: Agents can see all previous communications with a customer, regardless of channel.
7. Better Security and Compliance
Unified policies: Admins can apply consistent security and data retention policies across all forms of communication.
Audit-ready: Easier logging and tracking of communications for compliance purposes.
8. Scalability and Integration
Easier to scale: Adding new users or features is often simple in a cloud-based UC platform.
Connects with business tools: Integrates with CRMs, calendars, and workflow software, keeping communications tied to business activity.
We help small businesses save on phone costs and streamline their workflows with modern voice, video, collaboration and texting technology.
assist with personnel adoption.