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LPS Connect allows you to authenticate and sign into CoreNexa with either Google Workspace or Microsoft 365. Once authenticated, both calendars and contacts are available within LPS Connect and CoreNexa to enable their shared use. Having a single universal contact file for multiple applications offers many benefits, including centralized management and consistency.

Users get a built-in softphone for making and receiving calls with extensive calling features such as call move, visual voicemail, call recording, call transfer, three-way calling etc., to ensure that inbound calls reach their appropriate destination.

Phone numbers can be dialed from the Dial Pad, Speed Dial List, Recent Calls, Recordings, Contacts, SMS Texts, Voicemail, and any other telephone number on any other web page with "Click to Call."

A mailbox can be associated with an extension or used as an announce-only voice mailbox to provide customers with a prerecorded message when they choose an option through an Auto Attendant.

Voicemails are transcribed to text to allow quick visual access.

All voicemails associated with a caller are presented for access to and management of multiple messages.

After a voicemail is received, LPS Connect will send an email or text to any valid email account or text message number associated with the extension as configured in the company portal. The message will include the date and time of the call, the duration, Caller ID (if provided), the mailbox number and an attached WAV file that can be played on a PC/Mac or mobile device. 

Both inbound and outbound calls can be recorded and will appear on the CoreNexa Browser/Desktop App. You can record all of your calls, some of them or even parts of calls. On-demand Call Recording can be activated, paused, and even resumed during a call with a click of a single button.  All of this initiated and downloaded from a single screen in the CoreNexa Browser/Desktop App.

Click-to-call is installed as a browser extension and activated within the browser itself. Once activated, the extension becomes an icon on the browser toolbar. Click the icon to sign in.  The extension allows the activation and deactivation of the feature on a site by site basis. Click on any telephone number on any webpage, click Call and connect.

SMS Texting has become a preferred communication medium due to its unique combination of ubiquity, compatibility, accessibility, immediacy, and versatility.  It's standard on every mobile device. 

And the mobility of today's workers, supported by their mobile devices and it's dominance in business makes SMS texting the most available and preferred media for business communications.

Business SMS+ takes texting to the next level by incorporating features that turn SMS texting into an automated  customer communications medium.

Business SMS+ offers capabilities—such as shared numbers, keyword responders, appointment reminders, SMS blasts, drip campaigns, and more—enabling you to communicate better and faster with customers and prospects that drive efficiencies and growth. 

Video calls can be made as easily as a voice call or text message making CORENEXA the go-to solution for spontaneous or un-scheduled 1 to 1 video calls.

Just click on the video icon, wait for the far-end to accept the call, and start collaborating. As easy as a phone call.

Meetings can be conducted both on a personal and group level, with options for immediate or scheduled sessions. 

Joining a meeting is quick and convenient—simply enter the Meeting URL, Meeting ID, and PIN in any browser to access the Join Meeting page. No special software is required, and up to 100 participants can join each session seamlessly.

A Personal Meeting Room (PMR) is activated upon request and comes with a permanent room number that remains constant until you choose to change it. This serves as your personal virtual meeting space, available whenever you need it. For added confidentiality, a security PIN can be customized for each meeting. Your PMR can accommodate up to 100 participants, making it a convenient and secure option for recurring or spontaneous meetings.

Chat is available for extension to extension messaging where asynchronous communications is the most appropriate modality for the moment.  Chats can be held one to one or one to many with image or file transfer as an added benefit.

Chat sessions can be held within the virtual meeting room.

Both personal and group chats are supported.